Frequently Asked Questions
QUICK ANSWERS
Shopping made simpler
Where do you ship?
We are preparing our store for US orders. Available destinations and shipping charges must be confirmed at checkout before an order can be placed.
When will my order arrive?
Delivery estimates vary by item and destination. Allow time for both order processing and carrier transit. Estimates are not guaranteed delivery dates; customs, weather, and carrier delays can affect arrival.
Will my items arrive together?
Items may ship directly from different fulfillment partners and arrive in separate packages.
How do I choose a clothing size?
Use the measurements in the product’s size chart rather than your usual letter size. Fit varies by supplier. Ask us before ordering if a measurement is unclear.
How do I track an order?
Visit Track Order with your order number and billing email. Carrier tracking may take time to update after a label is created.
Can I change or cancel an order?
Email support@karunstore.com as soon as possible. We cannot guarantee changes once fulfillment begins.
What if something is wrong with my order?
Keep the item and packaging, and contact support with your order number and clear photos. Please wait for return instructions before shipping an item back.
What currency are prices shown in?
Prices are in US dollars (USD). Review the final order total, including any shipping charges and applicable taxes, before payment.